/* =====================================================================
   INMO IA — CRM inmobiliario centrado en WhatsApp
   Sistema de diseño: software B2B premium (navy + dorado + neutros fríos)
   ===================================================================== */
:root{
  /* Paleta de la inmobiliaria: negro + dorado (se ajusta a cada cliente) */
  --navy:#111111; --navy-2:#1e1e1e; --navy-3:#3a352c;
  --ink:#16161a; --ink-2:#3f3f45;
  --gold:#c9a961; --gold-2:#a9863f; --gold-soft:#f6f0e3;
  --bg:#f5f6f8; --paper:#fff; --paper-2:#fafbfc;
  --line:#e4e7ec; --line-2:#eef0f3;
  --muted:#6b7684; --muted-2:#98a2b0;
  --ok:#2f7a53; --ok-soft:#e8f3ec;
  --warn:#b57616; --warn-soft:#fdf3e2;
  --danger:#b5443c; --danger-soft:#fbeceb;
  --info:#2f6099; --info-soft:#eaf1f9;
  --wa:#25d366; --wa-dark:#128c7e;
  --shadow-sm:0 1px 2px rgba(16,29,43,.06);
  --shadow:0 4px 16px rgba(16,29,43,.07);
  --shadow-lg:0 18px 50px rgba(16,29,43,.16);
  --r:12px; --r-lg:16px;
  --sidebar-w:242px;
  font-family:'Inter',system-ui,-apple-system,sans-serif;
}
*{box-sizing:border-box;margin:0;padding:0}
[hidden]{display:none!important}           /* el atributo hidden gana siempre */
html,body{overflow-x:hidden;max-width:100%}
body{background:var(--bg);color:var(--ink);line-height:1.5;-webkit-font-smoothing:antialiased;font-size:14px}
img{max-width:100%;display:block}
button{font-family:inherit;cursor:pointer}
a{color:inherit;text-decoration:none}
::-webkit-scrollbar{width:9px;height:9px}
::-webkit-scrollbar-thumb{background:#cfd5dd;border-radius:9px}
::-webkit-scrollbar-track{background:transparent}

.serif{font-family:'Playfair Display',Georgia,serif}

/* ---------------------- Botones ---------------------- */
.btn{border:1px solid var(--line);background:var(--paper);color:var(--ink);
  padding:.55rem .9rem;border-radius:9px;font-weight:600;font-size:.84rem;
  display:inline-flex;align-items:center;justify-content:center;gap:.4rem;
  transition:.15s;min-height:40px;white-space:nowrap}
.btn:hover{border-color:var(--navy-3);background:var(--paper-2)}
.btn--navy{background:var(--navy);border-color:var(--navy);color:#fff}
.btn--navy:hover{background:var(--navy-2);border-color:var(--navy-2)}
.btn--gold{background:var(--gold);border-color:var(--gold);color:#1f1808}
.btn--gold:hover{background:var(--gold-2);border-color:var(--gold-2)}
.btn--wa{background:var(--wa-dark);border-color:var(--wa-dark);color:#fff}
.btn--wa:hover{background:#0f7268;border-color:#0f7268}
.btn--ghost{background:transparent}
.btn--sm{min-height:32px;padding:.3rem .6rem;font-size:.76rem;border-radius:7px}
.btn--block{width:100%}
.btn--danger{color:var(--danger);border-color:#f0d5d3}

/* ---------------------- Píldoras / chips ---------------------- */
.pill{display:inline-flex;align-items:center;gap:.3rem;padding:.2rem .55rem;
  border-radius:999px;font-size:.72rem;font-weight:600;letter-spacing:.01em;white-space:nowrap}
.pill--alto{background:var(--danger-soft);color:var(--danger)}
.pill--medio{background:var(--warn-soft);color:var(--warn)}
.pill--bajo{background:#eef0f3;color:var(--muted)}
.pill--ok{background:var(--ok-soft);color:var(--ok)}
.pill--info{background:var(--info-soft);color:var(--info)}
.pill--ia{background:#efe9f7;color:#6a4b9a}
.pill--line{background:transparent;border:1px solid var(--line);color:var(--muted)}
.pill__dot{width:6px;height:6px;border-radius:50%;background:currentColor;flex:none}

.tag{display:inline-block;padding:.15rem .45rem;border-radius:5px;background:var(--line-2);
  color:var(--ink-2);font-size:.7rem;font-weight:600}

/* ---------------------- Avatares ---------------------- */
.av{width:30px;height:30px;border-radius:50%;display:grid;place-items:center;flex:none;
  color:#fff;font-size:.7rem;font-weight:700;letter-spacing:.02em}
.av--lg{width:42px;height:42px;font-size:.85rem}
.av--sm{width:24px;height:24px;font-size:.62rem}
.av--none{background:#dfe3e8;color:var(--muted)}

/* ===================== LOGIN ===================== */
.login{min-height:100vh;display:flex;flex-direction:column;align-items:center;justify-content:center;
  gap:1.4rem;padding:1.5rem;background:
    radial-gradient(900px 500px at 15% -10%,var(--navy-3),transparent),
    radial-gradient(1000px 600px at 100% 100%,#2b2416,transparent),
    var(--navy)}
.login__card{background:var(--paper);border-radius:18px;padding:clamp(1.6rem,5vw,2.6rem);
  width:100%;max-width:392px;box-shadow:var(--shadow-lg);text-align:center}
.login__logo{font-family:'Playfair Display',serif;font-weight:700;color:var(--navy);
  font-size:clamp(1.7rem,5.5vw,2.3rem);letter-spacing:.1em;line-height:1.1}
.login__logo span{display:block;color:var(--gold);font-size:.42em;letter-spacing:.3em;
  font-weight:500;margin-top:.35rem;text-transform:uppercase}
.login__sub{color:var(--muted);font-size:.72rem;letter-spacing:.2em;text-transform:uppercase;
  font-weight:600;margin-top:.5rem}
.login__form{display:flex;flex-direction:column;gap:.9rem;margin-top:1.7rem;text-align:left}
.login__form label{font-size:.76rem;font-weight:600;color:var(--muted);display:flex;flex-direction:column;gap:.35rem}
.login__form input{border:1px solid var(--line);border-radius:9px;padding:.7rem .75rem;
  font-size:.95rem;font-family:inherit;color:var(--ink);width:100%;background:var(--paper-2)}
.login__form input:focus{outline:none;border-color:var(--gold);background:#fff}
.pw-wrap{position:relative}
.pw-toggle{position:absolute;right:.35rem;top:50%;transform:translateY(-50%);
  background:none;border:none;padding:.35rem;color:var(--muted);font-size:1rem}
.login__hint{font-size:.73rem;color:var(--muted-2);text-align:center;margin-top:-.2rem}
.login__err{color:var(--danger);font-size:.78rem;font-weight:600;text-align:center}
.login__foot{color:rgba(255,255,255,.55);font-size:.76rem;text-align:center}
.login__foot a{color:var(--gold)}

/* ===================== SHELL ===================== */
.app{display:flex;min-height:100vh}
.sidebar{width:var(--sidebar-w);background:var(--navy);color:#cbd5e0;position:fixed;inset:0 auto 0 0;
  display:flex;flex-direction:column;padding:1.1rem .75rem;z-index:60;overflow-y:auto}
.sidebar__brand{padding:.3rem .55rem 1.2rem;display:flex;align-items:center;gap:.55rem}
.sidebar__brand b{font-family:'Playfair Display',serif;font-size:1.3rem;font-weight:700;color:#fff;letter-spacing:.11em;line-height:1.1}
.sidebar__brand b span{display:block;color:var(--gold);font-size:.44em;letter-spacing:.28em;
  font-weight:500;margin-top:.25rem;text-transform:uppercase}
.sidebar__cliente{font-size:.68rem;color:#7d8b9c;letter-spacing:.09em;text-transform:uppercase;
  font-weight:600;padding:0 .55rem .85rem}
.nav{display:flex;flex-direction:column;gap:.15rem;flex:1}
.nav__item{background:none;border:none;color:#aebbc9;text-align:left;width:100%;
  padding:.6rem .6rem;border-radius:9px;font-size:.87rem;font-weight:500;
  display:flex;align-items:center;gap:.6rem;transition:.14s}
.nav__item:hover{background:rgba(255,255,255,.06);color:#fff}
.nav__item.is-active{background:var(--gold);color:#1f1808;font-weight:700}
.nav__item .ico{width:1.15rem;text-align:center;font-size:.98rem;flex:none}
.nav__badge{margin-left:auto;background:var(--danger);color:#fff;font-size:.66rem;font-weight:700;
  min-width:19px;height:19px;border-radius:999px;display:grid;place-items:center;padding:0 5px}
.nav__item.is-active .nav__badge{background:var(--navy);color:#fff}
.sidebar__foot{border-top:1px solid rgba(255,255,255,.09);padding-top:.7rem;margin-top:.7rem;
  display:flex;flex-direction:column;gap:.15rem}
.nav__item--sub{font-size:.79rem;color:#7d8b9c}
.scrim{display:none;position:fixed;inset:0;background:rgba(16,29,43,.55);z-index:55}

.main{flex:1;margin-left:var(--sidebar-w);min-width:0;display:flex;flex-direction:column}
.topbar{display:flex;align-items:center;gap:.8rem;padding:.85rem clamp(.9rem,2.5vw,1.6rem);
  background:var(--paper);border-bottom:1px solid var(--line);position:sticky;top:0;z-index:40}
.topbar__title{font-family:'Playfair Display',serif;font-weight:600;
  font-size:clamp(1.1rem,2.6vw,1.45rem);line-height:1.2}
.topbar__sub{font-size:.75rem;color:var(--muted);margin-top:.1rem}
.topbar__grow{flex:1;min-width:0}
.topbar__actions{display:flex;gap:.45rem;align-items:center;flex-wrap:wrap}
.hamburger{display:none;flex-direction:column;gap:4px;background:none;border:none;padding:.4rem;flex:none}
.hamburger span{width:20px;height:2px;background:var(--navy);border-radius:2px}
.view{padding:clamp(.9rem,2.2vw,1.6rem);flex:1;min-width:0}

/* ---------------------- Bloques ---------------------- */
.card{background:var(--paper);border:1px solid var(--line);border-radius:var(--r-lg);box-shadow:var(--shadow-sm)}
.card__head{padding:.9rem 1.1rem;border-bottom:1px solid var(--line-2);display:flex;align-items:center;gap:.6rem}
.card__title{font-weight:700;font-size:.93rem;flex:1;min-width:0}
.card__sub{font-size:.75rem;color:var(--muted);font-weight:500}
.card__body{padding:1.1rem}
.section-title{font-family:'Playfair Display',serif;font-size:clamp(1rem,2.4vw,1.2rem);
  font-weight:600;margin:1.7rem 0 .8rem;display:flex;align-items:center;gap:.5rem}
.section-title:first-child{margin-top:0}
.muted{color:var(--muted)}
.empty{padding:2rem 1rem;text-align:center;color:var(--muted-2);font-size:.85rem}

/* ---------------------- KPIs ---------------------- */
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(168px,1fr));gap:.8rem}
.kpi{background:var(--paper);border:1px solid var(--line);border-radius:var(--r);
  padding:.9rem 1rem;box-shadow:var(--shadow-sm);transition:.15s;text-align:left;width:100%}
.kpi[data-clickable]{cursor:pointer}
.kpi[data-clickable]:hover{border-color:var(--navy-3);transform:translateY(-1px);box-shadow:var(--shadow)}
.kpi__label{font-size:.71rem;color:var(--muted);text-transform:uppercase;letter-spacing:.07em;
  font-weight:700;min-height:2.1em}   /* alinea los números aunque el rótulo use 2 líneas */
.kpi__value{font-family:'Playfair Display',serif;font-size:clamp(1.55rem,3.6vw,2.05rem);
  font-weight:700;color:var(--navy);line-height:1.1;margin-top:.25rem}
.kpi__foot{font-size:.73rem;color:var(--muted);margin-top:.15rem}
.kpi--alert .kpi__value{color:var(--danger)}
.kpi--warn .kpi__value{color:var(--warn)}
.kpi--ok .kpi__value{color:var(--ok)}

/* ---------------------- Barras de demanda ---------------------- */
.grid-3{display:grid;grid-template-columns:repeat(auto-fit,minmax(270px,1fr));gap:.8rem}
.bars{display:flex;flex-direction:column;gap:.6rem}
.bar__row{display:grid;grid-template-columns:1fr auto;gap:.3rem .6rem;align-items:center}
.bar__label{font-size:.82rem;font-weight:500}
.bar__n{font-size:.78rem;font-weight:700;color:var(--navy);font-variant-numeric:tabular-nums}
.bar__track{grid-column:1/-1;height:7px;background:var(--line-2);border-radius:99px;overflow:hidden}
.bar__fill{height:100%;background:linear-gradient(90deg,var(--navy-3),var(--gold));border-radius:99px}

/* ---------------------- Embudo ---------------------- */
.funnel{display:flex;flex-direction:column;gap:.45rem}
.funnel__row{display:flex;align-items:center;gap:.7rem}
.funnel__name{font-size:.8rem;width:110px;flex:none;color:var(--ink-2);font-weight:500}
.funnel__bar{flex:1;height:26px;background:var(--line-2);border-radius:7px;overflow:hidden;min-width:0}
.funnel__fill{height:100%;border-radius:7px;display:flex;align-items:center;padding:0 .5rem;
  color:#fff;font-size:.74rem;font-weight:700;min-width:26px}

/* ===================== PIPELINE (kanban) ===================== */
.pipe-tools{display:flex;gap:.45rem;align-items:center;flex-wrap:wrap;margin-bottom:.9rem}
.select{border:1px solid var(--line);border-radius:8px;padding:.45rem .6rem;font-size:.81rem;
  font-family:inherit;background:var(--paper);color:var(--ink);min-height:36px}
.select:focus{outline:none;border-color:var(--gold)}
.input{border:1px solid var(--line);border-radius:8px;padding:.45rem .65rem;font-size:.84rem;
  font-family:inherit;background:var(--paper);color:var(--ink);min-height:36px;width:100%}
.input:focus{outline:none;border-color:var(--gold)}

.board{display:flex;gap:.8rem;overflow-x:auto;padding-bottom:1rem;align-items:flex-start}
.col{background:#eceef1;border-radius:var(--r-lg);width:282px;flex:none;
  display:flex;flex-direction:column;max-height:calc(100vh - 210px)}
.col.is-over{background:var(--gold-soft);outline:2px dashed var(--gold);outline-offset:-2px}
.col__head{padding:.75rem .85rem .55rem;display:flex;align-items:center;gap:.45rem;flex:none}
.col__name{font-size:.79rem;font-weight:800;text-transform:uppercase;letter-spacing:.06em;color:var(--ink-2)}
.col__count{background:var(--paper);border:1px solid var(--line);color:var(--muted);
  font-size:.7rem;font-weight:700;border-radius:99px;padding:.05rem .4rem;min-width:20px;text-align:center}
.col__sum{margin-left:auto;font-size:.7rem;color:var(--muted);font-weight:600}
.col__body{padding:0 .55rem .7rem;overflow-y:auto;display:flex;flex-direction:column;gap:.5rem;flex:1}

.lead{background:var(--paper);border:1px solid var(--line);border-left:3px solid var(--muted-2);
  border-radius:10px;padding:.65rem .7rem;box-shadow:var(--shadow-sm);cursor:grab;transition:.14s}
.lead:hover{box-shadow:var(--shadow);transform:translateY(-1px);border-color:var(--navy-3)}
.lead.is-drag{opacity:.45}
.lead__top{display:flex;align-items:center;gap:.4rem;margin-bottom:.35rem}
.lead__name{font-weight:700;font-size:.87rem;flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.lead__what{font-size:.78rem;color:var(--ink-2);line-height:1.35;margin-bottom:.45rem;
  display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}
.lead__meta{display:flex;flex-wrap:wrap;gap:.25rem .4rem;font-size:.73rem;color:var(--muted);margin-bottom:.45rem}
.lead__meta b{color:var(--ink);font-weight:700}
.lead__next{background:var(--paper-2);border:1px solid var(--line-2);border-radius:7px;
  padding:.35rem .45rem;font-size:.72rem;color:var(--ink-2);line-height:1.35}
.lead__next b{display:block;font-size:.65rem;text-transform:uppercase;letter-spacing:.06em;
  color:var(--muted);font-weight:700;margin-bottom:.1rem}
.lead__next.is-vencida{background:var(--danger-soft);border-color:#f3d9d7;color:var(--danger)}
.lead__next.is-hoy{background:var(--warn-soft);border-color:#f5e3c6;color:var(--warn)}
.lead__foot{display:flex;align-items:center;gap:.35rem;margin-top:.5rem;padding-top:.5rem;border-top:1px solid var(--line-2)}
.lead__asesor{font-size:.73rem;color:var(--muted);flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.lead__alert{color:var(--danger);font-size:.72rem;font-weight:700}

/* ===================== INBOX WHATSAPP ===================== */
.inbox{display:grid;grid-template-columns:288px minmax(0,1fr) 300px;gap:.8rem;
  height:calc(100vh - 128px);min-height:480px}
.chatlist{background:var(--paper);border:1px solid var(--line);border-radius:var(--r-lg);
  display:flex;flex-direction:column;overflow:hidden}
.chatlist__head{padding:.7rem .8rem;border-bottom:1px solid var(--line-2);flex:none}
.chatlist__body{overflow-y:auto;flex:1}
.chatitem{width:100%;background:none;border:none;border-bottom:1px solid var(--line-2);
  padding:.65rem .8rem;display:flex;gap:.55rem;text-align:left;transition:.12s}
.chatitem:hover{background:var(--paper-2)}
.chatitem.is-active{background:var(--gold-soft);box-shadow:inset 3px 0 0 var(--gold)}
.chatitem__main{flex:1;min-width:0}
.chatitem__top{display:flex;align-items:baseline;gap:.35rem}
.chatitem__name{font-weight:700;font-size:.84rem;flex:1;min-width:0;overflow:hidden;
  text-overflow:ellipsis;white-space:nowrap}
.chatitem__time{font-size:.68rem;color:var(--muted-2);flex:none}
.chatitem__prev{font-size:.76rem;color:var(--muted);overflow:hidden;text-overflow:ellipsis;
  white-space:nowrap;margin-top:.1rem}
.chatitem__tags{display:flex;gap:.25rem;margin-top:.3rem;flex-wrap:wrap}

.chat{background:var(--paper);border:1px solid var(--line);border-radius:var(--r-lg);
  display:flex;flex-direction:column;overflow:hidden;min-width:0}
.chat__head{padding:.65rem .85rem;border-bottom:1px solid var(--line-2);display:flex;
  align-items:center;gap:.55rem;flex:none;background:var(--paper-2)}
.chat__who{flex:1;min-width:0}
.chat__name{font-weight:700;font-size:.9rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.chat__tel{font-size:.73rem;color:var(--muted)}
.chat__body{flex:1;overflow-y:auto;padding:1rem .9rem;display:flex;flex-direction:column;gap:.5rem;
  background:#eef1f3}
/* empuja los mensajes al pie sin romper el scroll (evita el hueco cuando hay pocos) */
.chat__body::before{content:'';margin-top:auto}
.msg{max-width:78%;padding:.5rem .7rem;border-radius:12px;font-size:.84rem;line-height:1.45;
  box-shadow:var(--shadow-sm);position:relative}
.msg__meta{font-size:.65rem;margin-top:.25rem;opacity:.65;display:flex;gap:.3rem;align-items:center}
.msg--cliente{background:var(--paper);align-self:flex-start;border-top-left-radius:3px}
.msg--ia{background:#e7f6ec;align-self:flex-end;border-top-right-radius:3px}
.msg--asesor{background:#dcf8c6;align-self:flex-end;border-top-right-radius:3px}
.msg__from{font-size:.66rem;font-weight:800;text-transform:uppercase;letter-spacing:.05em;
  margin-bottom:.2rem;color:var(--ok)}
.msg--asesor .msg__from{color:var(--navy-3)}
.chat__foot{flex:none;border-top:1px solid var(--line-2);padding:.6rem .7rem;background:var(--paper)}
.chat__sugerencia{background:#efe9f7;border:1px solid #ded2f0;border-radius:10px;padding:.55rem .65rem;
  font-size:.8rem;line-height:1.45;color:#3d2c5c;margin-bottom:.5rem}
.chat__sugerencia b{display:flex;align-items:center;gap:.3rem;font-size:.68rem;text-transform:uppercase;
  letter-spacing:.06em;color:#6a4b9a;margin-bottom:.25rem}
.chat__compose{display:flex;gap:.4rem;align-items:flex-end}
.chat__compose textarea{flex:1;border:1px solid var(--line);border-radius:9px;padding:.5rem .6rem;
  font-family:inherit;font-size:.85rem;resize:none;min-height:40px;max-height:110px;color:var(--ink)}
.chat__compose textarea:focus{outline:none;border-color:var(--gold)}

/* ---------------------- Ficha lateral ---------------------- */
.ficha{background:var(--paper);border:1px solid var(--line);border-radius:var(--r-lg);
  overflow-y:auto;padding:.9rem}
.ficha__head{display:flex;align-items:center;gap:.5rem;padding-bottom:.7rem;border-bottom:1px solid var(--line-2)}
.ficha__name{font-weight:700;font-size:.92rem;line-height:1.2}
.ficha__tel{font-size:.74rem;color:var(--muted)}
.ficha__grupo{padding:.75rem 0;border-bottom:1px solid var(--line-2)}
.ficha__grupo:last-child{border-bottom:none}
.ficha__lbl{font-size:.66rem;text-transform:uppercase;letter-spacing:.07em;color:var(--muted);
  font-weight:700;margin-bottom:.2rem}
.ficha__val{font-size:.84rem;line-height:1.45}
.ficha__row{display:flex;gap:.5rem;flex-wrap:wrap;align-items:center}
.ficha__row .ficha__lbl{margin:0}
.kv{display:grid;grid-template-columns:auto 1fr;gap:.3rem .7rem;font-size:.82rem;align-items:baseline}
.kv dt{color:var(--muted);font-weight:600;font-size:.74rem}
.kv dd{font-weight:500;text-align:right}

.ia-box{background:linear-gradient(180deg,#f7f3fd,#fbf9fe);border:1px solid #e6dcf5;
  border-radius:11px;padding:.7rem .75rem;margin:.7rem 0}
.ia-box__t{font-size:.68rem;text-transform:uppercase;letter-spacing:.07em;font-weight:800;
  color:#6a4b9a;display:flex;align-items:center;gap:.3rem;margin-bottom:.4rem}
.ia-box ul{list-style:none;display:flex;flex-direction:column;gap:.3rem}
.ia-box li{font-size:.78rem;line-height:1.4;color:#3d2c5c;display:flex;gap:.35rem}
.ia-box li::before{content:'›';color:#8a6ab5;font-weight:700;flex:none}

.match{display:flex;gap:.5rem;align-items:center;padding:.5rem;border:1px solid var(--line-2);
  border-radius:9px;background:var(--paper-2);margin-bottom:.4rem}
.match__score{width:34px;height:34px;border-radius:8px;display:grid;place-items:center;flex:none;
  font-size:.74rem;font-weight:800;background:var(--navy);color:#fff;font-variant-numeric:tabular-nums}
.match__score[data-lvl="alto"]{background:var(--ok)}
.match__score[data-lvl="medio"]{background:var(--gold-2)}
.match__main{flex:1;min-width:0}
.match__t{font-size:.79rem;font-weight:700;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.match__m{font-size:.71rem;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}

.nota{background:var(--paper-2);border:1px solid var(--line-2);border-radius:9px;
  padding:.5rem .6rem;font-size:.79rem;line-height:1.45;margin-bottom:.4rem}
.nota__meta{font-size:.68rem;color:var(--muted);font-weight:600;margin-bottom:.15rem}

/* ===================== OPORTUNIDADES ===================== */
.ops{display:grid;grid-template-columns:repeat(auto-fit,minmax(330px,1fr));gap:.8rem}
.op{background:var(--paper);border:1px solid var(--line);border-left:4px solid var(--muted-2);
  border-radius:var(--r);padding:.95rem 1rem;box-shadow:var(--shadow-sm);display:flex;flex-direction:column;gap:.5rem}
.op[data-p="alta"]{border-left-color:var(--danger)}
.op[data-p="media"]{border-left-color:var(--warn)}
.op[data-p="baja"]{border-left-color:var(--muted-2)}
.op__top{display:flex;align-items:center;gap:.45rem}
.op__ico{width:30px;height:30px;border-radius:8px;display:grid;place-items:center;flex:none;
  background:var(--gold-soft);font-size:.95rem}
.op__t{font-weight:700;font-size:.89rem;line-height:1.35;flex:1}
.op__d{font-size:.81rem;color:var(--ink-2);line-height:1.5}
.op__chips{display:flex;gap:.3rem;flex-wrap:wrap}
.op__chip{background:var(--line-2);border:none;border-radius:999px;padding:.18rem .5rem;
  font-size:.72rem;font-weight:600;color:var(--ink-2);transition:.12s}
.op__chip:hover{background:var(--navy);color:#fff}
.op__foot{display:flex;gap:.4rem;align-items:center;margin-top:auto;padding-top:.2rem}

/* ===================== TABLAS ===================== */
.tabla-wrap{overflow-x:auto;border:1px solid var(--line);border-radius:var(--r-lg);background:var(--paper)}
table{width:100%;border-collapse:collapse;font-size:.83rem;min-width:620px}
thead th{background:var(--paper-2);text-align:left;padding:.6rem .8rem;font-size:.7rem;
  text-transform:uppercase;letter-spacing:.06em;color:var(--muted);font-weight:800;
  border-bottom:1px solid var(--line);white-space:nowrap}
tbody td{padding:.6rem .8rem;border-bottom:1px solid var(--line-2);vertical-align:middle}
tbody tr:last-child td{border-bottom:none}
tbody tr:hover{background:var(--paper-2)}
td .nowrap,.nowrap{white-space:nowrap}
.td-strong{font-weight:700}

/* ===================== SEGUIMIENTOS ===================== */
.tareas{display:flex;flex-direction:column;gap:.5rem}
.tarea{background:var(--paper);border:1px solid var(--line);border-left:4px solid var(--muted-2);
  border-radius:var(--r);padding:.7rem .85rem;display:flex;gap:.7rem;align-items:center;box-shadow:var(--shadow-sm)}
.tarea[data-e="vencida"]{border-left-color:var(--danger);background:#fffbfb}
.tarea[data-e="hoy"]{border-left-color:var(--warn)}
.tarea[data-e="proxima"]{border-left-color:var(--info)}
.tarea__main{flex:1;min-width:0}
.tarea__t{font-weight:700;font-size:.86rem}
.tarea__d{font-size:.79rem;color:var(--ink-2);margin-top:.1rem}
.tarea__acc{display:flex;gap:.35rem;flex:none;flex-wrap:wrap}

/* ===================== MODAL ===================== */
.modal{position:fixed;inset:0;background:rgba(16,29,43,.55);z-index:80;
  display:flex;align-items:center;justify-content:center;padding:1rem;overflow-y:auto}
.modal__box{background:var(--paper);border-radius:var(--r-lg);width:100%;max-width:880px;
  box-shadow:var(--shadow-lg);max-height:92vh;display:flex;flex-direction:column;overflow:hidden}
.modal__head{padding:.9rem 1.1rem;border-bottom:1px solid var(--line-2);display:flex;align-items:center;gap:.6rem;flex:none}
.modal__title{font-family:'Playfair Display',serif;font-size:1.12rem;font-weight:600;flex:1;min-width:0}
.modal__body{padding:1.1rem;overflow-y:auto}
.modal__foot{padding:.8rem 1.1rem;border-top:1px solid var(--line-2);display:flex;gap:.45rem;
  justify-content:flex-end;flex:none;flex-wrap:wrap}
.x{background:none;border:none;font-size:1.3rem;color:var(--muted);line-height:1;padding:.2rem .4rem}

.form-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:.8rem}
.field{display:flex;flex-direction:column;gap:.25rem}
.field label{font-size:.71rem;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);font-weight:700}
.field--full{grid-column:1/-1}
textarea.input{min-height:64px;resize:vertical;line-height:1.45}

/* Toast */
.toast{position:fixed;bottom:1.1rem;left:50%;transform:translateX(-50%) translateY(140%);
  background:var(--navy);color:#fff;padding:.65rem 1.1rem;border-radius:999px;font-size:.84rem;
  font-weight:600;box-shadow:var(--shadow-lg);z-index:120;transition:transform .28s cubic-bezier(.2,.9,.3,1);
  max-width:calc(100vw - 2rem);text-align:center}
.toast.is-on{transform:translateX(-50%) translateY(0)}

/* Botón volver del inbox en mobile */
.chat__back{display:none;background:none;border:none;font-size:1.1rem;color:var(--navy);padding:.2rem .3rem;flex:none}

/* =====================================================================
   RESPONSIVE
   ===================================================================== */
@media (max-width:1180px){
  .inbox{grid-template-columns:262px minmax(0,1fr)}
  .ficha{display:none}
  .ficha.is-open{display:block;position:fixed;inset:auto 0 0 0;top:0;z-index:70;
    border-radius:0;max-width:420px;margin-left:auto;box-shadow:var(--shadow-lg)}
}

@media (max-width:1024px){
  :root{--sidebar-w:0px}
  .sidebar{transform:translateX(-100%);transition:transform .25s ease;width:238px;box-shadow:var(--shadow-lg)}
  .sidebar.is-open{transform:translateX(0)}
  .scrim.is-on{display:block}
  .main{margin-left:0}
  .hamburger{display:flex}
}

@media (max-width:768px){
  body{font-size:13.5px}
  .view{padding:.85rem}
  .kpis{grid-template-columns:repeat(auto-fit,minmax(142px,1fr));gap:.55rem}
  .kpi{padding:.7rem .8rem}
  .inbox{grid-template-columns:1fr;height:auto;min-height:0}
  .chatlist{height:calc(100vh - 128px)}
  .chat{display:none;height:calc(100vh - 128px)}
  .inbox.is-chat .chatlist{display:none}
  .inbox.is-chat .chat{display:flex}
  .chat__back{display:block}
  .ops{grid-template-columns:1fr}
  .col{max-height:none}
  .board{padding-bottom:.6rem}
}

/* ---------------- CELU: achicar TODO ---------------- */
@media (max-width:480px){
  :root{--r:10px;--r-lg:12px}
  body{font-size:13px}
  .view{padding:.7rem .65rem}
  .topbar{padding:.6rem .7rem;gap:.5rem}
  .topbar__title{font-size:1.02rem}
  .topbar__sub{display:none}
  .topbar__actions .btn{min-height:34px;padding:.3rem .6rem;font-size:.75rem}
  .btn{min-height:36px;padding:.42rem .7rem;font-size:.79rem}

  .kpis{grid-template-columns:1fr 1fr;gap:.45rem}
  .kpi{padding:.6rem .65rem}
  .kpi__label{font-size:.63rem;letter-spacing:.04em}
  .kpi__value{font-size:1.4rem}
  .kpi__foot{font-size:.67rem}

  .section-title{font-size:.98rem;margin:1.1rem 0 .55rem}
  .card__head{padding:.7rem .8rem}
  .card__body{padding:.8rem}
  .grid-3{grid-template-columns:1fr;gap:.55rem}

  .funnel__name{width:88px;font-size:.73rem}
  .funnel__bar{height:22px}
  .funnel__fill{font-size:.68rem}

  .board{gap:.55rem}
  .col{width:calc(100vw - 2.3rem);max-width:300px}
  .col__head{padding:.6rem .65rem .45rem}
  .col__name{font-size:.71rem}
  .lead{padding:.55rem .6rem}
  .lead__name{font-size:.82rem}
  .lead__what{font-size:.74rem}
  .lead__meta,.lead__next{font-size:.69rem}

  .chatlist{height:calc(100vh - 108px)}
  .chat{height:calc(100vh - 108px)}
  .chatitem{padding:.55rem .65rem}
  .chat__body{padding:.7rem .6rem;gap:.4rem}
  .msg{max-width:86%;font-size:.8rem;padding:.45rem .6rem}
  .ficha.is-open{max-width:100%}

  .op{padding:.75rem .8rem}
  .op__t{font-size:.84rem}
  .op__d{font-size:.77rem}

  .tarea{flex-direction:column;align-items:stretch;gap:.5rem;padding:.65rem .7rem}
  .tarea__acc{width:100%}
  .tarea__acc .btn{flex:1}

  .modal{padding:.5rem;align-items:flex-end}
  .modal__box{max-height:94vh;border-radius:14px}
  .modal__head{padding:.75rem .85rem}
  .modal__title{font-size:1rem}
  .modal__body{padding:.85rem}
  .modal__foot{padding:.7rem .85rem}
  .modal__foot .btn{flex:1}
  .form-grid{grid-template-columns:1fr;gap:.6rem}
  table{min-width:520px;font-size:.78rem}
  thead th,tbody td{padding:.5rem .6rem}
}